Return Policy
Cancellation
We accept order cancellations before the product is shipped or produced. If your order is cancelled in time, you’ll receive a full refund.
We cannot cancel the order if it has already been shipped.
Returns (if applicable)
We accept returns. Customers have the right to apply for a return within 14 days after delivery.
To be eligible for a return:
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The item must be unused and in the same condition you received it.
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It must be in the original packaging.
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A receipt or proof of purchase is required.
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Contact customer service first to confirm the correct return address.
Notes
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Custom-order or personalised items do not have a right to the 14-day refund.
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If the return is caused by the consumer, the consumer is responsible for the shipping fee (cost depends on the carrier you choose).
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If the return is due to our mistake (e.g., damaged or incorrect goods), the consumer does not bear the return shipping fee.
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No restocking fee will be charged for returns.
Refunds (if applicable)
Once your return is received and inspected, we’ll email you to confirm receipt and let you know whether your refund is approved or rejected.
If approved, your refund will be processed and a credit will be applied to your original payment method within a certain number of days.
Late or missing refunds (if applicable)
If you haven’t received your refund yet:
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Check your bank account again.
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Contact your credit card company—posting may take some time.
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Contact your bank—there is often processing time before a refund is posted.
If you’ve done all of this and still haven’t received your refund, please email us.
Contact
Please contact Customer Service at service@savvystylehub.shop to get the return address.